Rightside Routing
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Rightside Routing

Support

Last updated October 19, 2026

This page is the official support contact for Rightside Routing. The iPhone app is in TestFlight beta for now (invites on Discord); the App Store release comes later. We provide technical assistance for the iPhone app and the website.

Contact

In-app guide: Help & tips

Email: rightsiderouting@proton.me

Community: Join Discord

Please include your device model, iOS version, and a short description of the issue. We aim to respond within one business day.

What the App does

Rightside Routing logs street addresses on the right side of the road while you drive. It uses location while a live drive is recording and while Guide is open, including a background recording of your path for Replay and re-routing. A paused drive or Guide uses light GPS, and an open map uses it to show where you are. You may save, replay, share, and print routes.

Common issues

Location not working. Open iOS Settings → Privacy & Security → Location Services → Rightside Routing and set it to Always. Background logging (screen locked or another app) needs Always. Then start a live drive in the App.

Wrong address logged. Remove that stop from the list with the delete control next to the address. The App will allow that address again if you pass it later.

Missed houses after a turn. Continue straight for a short distance after the corner so heading can lock to the new street. You may also add or remove stops manually.

Purchases and refunds. The TestFlight beta is free. The App Store version will offer a subscription or a one-time lifetime purchase, both billed through Apple. Refunds and cancellations are handled by Apple: Cancel a subscription · Request a refund

Privacy

How we handle location and other data is described in our Privacy Policy.